Caelan Travels (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services, including Event Planning, Cruise Ship Bookings & Reservations, and Concierge Services for Travelers.

By accessing our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and mailing address.
  • Booking Information: Details related to event planning, cruise bookings, and concierge services.
  • Payment Information: Payment details are securely processed through third-party payment processors. We do not store your payment information.
  • Technical Information: IP address, browser type, device information, and browsing activity on our website.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Our Services: To process bookings, reservations, and event planning requests.
  • To Communicate With You: To send confirmation emails, updates, and respond to inquiries.
  • To Improve Our Website: To analyze user behavior and enhance the user experience.
  • Marketing and Promotions: To send promotional materials, newsletters, and special offers (you can opt out anytime).
  • Legal Compliance: To comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist in processing payments, bookings, and marketing.
  • Business Partners: For cruise bookings and event planning with trusted partners.
  • Legal Requirements: When required by law, regulation, or legal process.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website.

  • Types of Cookies: Essential, performance, functional, and advertising cookies.
  • Third-Party Cookies: Including Google Analytics and social media plugins.
  • Opt-Out Instructions: You can manage your cookie preferences through your browser settings. Disabling cookies may impact your experience on our site.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

6. International Data Transfers

Since Caelan Travels operates worldwide, your information may be transferred to and processed in countries outside your country of residence. We take steps to ensure that your information is protected in accordance with this Privacy Policy.

7. Your Data Protection Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information (subject to legal obligations).
  • Opt-Out: Opt out of marketing communications by following the unsubscribe link or contacting us directly.

8. Opt-Out Instructions

You can opt out of:

  • Marketing Emails: Click the “Unsubscribe” link at the bottom of our emails or contact us at [email protected]
  • Cookies and Tracking: Adjust your browser settings to block cookies or clear cookies from your device.

9. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:[email protected]